top of page

Rappi during the COVID-19 pandemic: Usability Test Report

Sperientia [studio + lab] ®

April 17, 2020

 

How have you adapted  Rappi  to the dynamics imposed by COVID-19? What can we learn from a UX / usability test of the Rappi App in the context of its effort to tackle COVID-19? What should retail and other businesses learn from these adaptive practices? Some answers in our report.

Rappi during the COVID-19 pandemic: Usability Test Report

The report is the result of a usability test with emphasis on analyzing the communication of the Rappi mobile application on factors derived from the situation of the COVID 19 pandemic. Important findings could be observed around the lack of communication of the measures and methods implemented regarding the pandemic within the process of selection and purchase of products of the Rappi application.

 

© ️ 2020 Sperientia: [Studio + Lab] ®. All rights reserved.

Rappi during the COVID-19 pandemic Usability Test Report

$250.00Price

    Mexico:

    IDIT – Oficinas 130, 131 y 139
    Blvd.  Niño Poblano. 2901,
    San Andrés Cholula, Puebla 72810

    +52 55 10652142

    Colombia:

    Carrera 7 # 116 - 50

    Piso 4 Oficina 132, Bogotá D.C, Col 110111

    +57 314 2355696

    Estados Unidos:

    1600 Cougar Ct.
    College Station, Texas
    USA 77840

    Let´s Talk

    • Instagram
    • Facebook
    • LinkedIn
    ISO Sperientia [studio+lab]®

    ©2024 Sperientia [studio+lab]®

    bottom of page